1. Introduction
This Privacy Policy explains what personal information MCS Scientific collects when you access or use the Software, how we use and share it, and the choices and rights you may have. It applies only to the PHARM/PCS V5 application served through its application subdomain. It does not apply to the public PHARM/PCS marketing website, which is governed by the separate PHARM/PCS Website Privacy Policy, or to other websites, products, or services operated by MCS Scientific, which may have different data practices. By using the Software, you acknowledge the practices described in this Policy.
2. Information We Collect
2.1 Account information. When you register, our authentication provider, Kinde, collects your name, email address, user ID, and the authentication and account information needed to create, secure, and manage your account. Kinde handles your authentication credentials. MCS Scientific receives the account information needed to provide and license the Software.
2.2 Billing information. Subscription billing is managed through Kinde Billing, which uses an integration with Stripe to process payments. Stripe collects and handles payment card details directly; MCS Scientific does not receive or store full payment card numbers. Kinde and Stripe may provide us with limited billing information, such as billing name, the last four digits of a card, subscription status, renewal date, and transaction history.
2.3 Authentication and technical data. When you sign in to or access the Software, MCS Scientific and its service providers may automatically receive technical information such as your IP address, browser type, device or user-agent information, requested URL, log data, and the dates and times of access. We use this information for authentication, security, fraud prevention, and service operation.
2.4 Calculation data. The Software performs all pharmacologic calculations locally within your web browser on your device. Your calculation inputs and results are not transmitted to, collected by, or stored by MCS Scientific. This protection applies specifically to calculation data. Other limited account, technical, and license-validation information leaves your browser as described in Sections 2.1 through 2.3 and 2.5.
2.5 License validation. While the Software is in use, it periodically contacts a license-validation endpoint operated by MCS Scientific and hosted on Netlify to confirm that the Subscription is active. The request includes your user ID and may include other account or subscription identifiers needed to match the request to your Subscription. As part of receiving the request, Netlify inherently receives technical request information such as your IP address, browser user agent, request date and time, and connection or routing metadata. We use this information to validate licenses, maintain security, and detect or prevent unauthorized sharing or circumvention. MCS Scientific retains its application log of validation requests for 30 days, after which it is deleted or de-identified, unless a specific security incident, dispute, or legal requirement makes longer retention necessary. Netlify may maintain separate platform or security logs under its own policies; our 30-day period does not apply to those provider-controlled logs.
2.6 On-screen identity display. While you use the Software, it displays your name and user ID on screen for licensing and anti-redistribution purposes. You acknowledge that the display may be visible to third parties when the Software is projected, recorded, demonstrated, or shared on screen, including in classrooms and research settings. You should take this display into account before projecting, recording, or sharing your screen.
2.7 Communications. If you contact us for support or other purposes, we collect the information you provide in those communications.
3. How We Use Information
We use personal information to:
- provide, operate, secure, and maintain the Software and your account;
- process subscriptions, billing, and renewals;
- periodically validate Subscription status and enforce license terms;
- generate and display the on-screen subscriber identity described in Section 2.6;
- verify eligibility for the Academic plan and enforce our Terms of Service;
- respond to your inquiries and provide customer support;
- send service-related communications (such as billing notices, security alerts, and changes to our terms or policies);
- detect, prevent, and address technical issues, fraud, or misuse; and
- comply with legal obligations.
4. How We Share Information
We do not sell personal information or share it for cross-context behavioral advertising. We disclose personal information only as described below:
- Service providers. We use the following providers to operate the Software and disclose information to them only as needed for their services:
- Kinde: authentication, account and Subscription management, and Kinde Billing, including orchestration of the Stripe payment integration (privacy policy: https://docs.kinde.com/trust-center/privacy-and-compliance/privacy-policy/);
- Stripe: payment processing within the Kinde Billing flow (privacy policy: https://stripe.com/privacy/);
- Netlify: application hosting and hosting of the license-validation endpoint, including related platform and security logging (privacy policy: https://www.netlify.com/privacy/);
- Legal and safety. We may disclose information if required by law, or to protect the rights, safety, or property of MCS Scientific, our users, or others.
- Business transfers. If MCS Scientific is involved in a merger, acquisition, or sale of assets, personal information may be transferred as part of that transaction.
5. Cookies and Browser Storage
Within the Software, Kinde uses essential cookies that are necessary for sign-in, session management, and security. The Software may also use browser local storage to maintain session information and application settings needed for operation. MCS Scientific does not use advertising cookies, analytics, or other non-essential tracking technologies within the Software, and does not use the Software to track your activity across other websites or services. These statements apply only to the Software and do not describe the public marketing website or any other property operated by MCS Scientific.
6. Data Retention
We apply the following retention periods by category:
- Calculation data: not collected or retained by MCS Scientific.
- License-validation logs: 30 days in MCS Scientific’s application log, subject to the limited exceptions described in Section 2.5.
- Account and Subscription information: for the life of the account and generally up to three years after account closure or Subscription expiration, unless a longer period is required for a dispute, security matter, or legal obligation.
- Billing, transaction, and automatic-renewal consent records: for the period required by tax, accounting, fraud-prevention, and automatic-renewal laws. Depending on the record and applicable law, this may be seven years or longer after the transaction. Verification of automatic-renewal consent will be kept for at least three years or one year after the Subscription ends, whichever is longer, where required.
- Support communications: generally up to three years after the matter is resolved, unless longer retention is reasonably necessary.
Our providers may retain information under their own retention schedules and legal obligations. When a retention period expires, we delete or de-identify the information where reasonably feasible.
7. Data Security
We and our service providers use reasonable technical and organizational measures designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. United States Privacy Rights
Residents of some United States states may have rights under applicable privacy laws to confirm whether we process their personal information; access, correct, delete, or obtain a copy of it; opt out of certain sales, sharing, targeted advertising, or profiling; and appeal a decision on a request. MCS Scientific does not sell personal information, share it for cross-context behavioral advertising, or use it for targeted advertising. We will not unlawfully discriminate against you for exercising an applicable right.
To submit a request, contact us using Section 12. We may verify your identity and authority before acting, and may deny or limit a request as permitted by law. An authorized agent may submit a request where applicable. If we deny a request, you may ask us to reconsider by replying to our decision. This section describes how we handle applicable requests and does not state that any particular state privacy statute applies to MCS Scientific.
9. United States Processing
MCS Scientific is based in the United States, and the Software is currently offered for purchase only in the United States. MCS Scientific processes and stores the personal information described in this Policy in the United States, and its primary application infrastructure is hosted there. Service providers may process information as described in their own policies. If you access the Software while outside the United States, the information transmitted for authentication, billing, hosting, or license validation will be transferred to and processed in the United States.
10. Children’s Privacy
The Software is intended solely for use by adults and requires all account holders to be at least 18 years old, consistent with the eligibility requirement in our Terms of Service. We do not knowingly collect personal information from anyone under 18. If we learn that we have collected personal information from someone under 18, we will take steps to delete that information and, if applicable, terminate the associated account.
11. Changes to this Policy
We may update this Privacy Policy from time to time. We will post the updated version with a revised effective date and, where required, notify you of material changes. Your continued use of the Software after changes take effect constitutes acceptance of the updated Policy.
12. Contact Us
For questions about this Policy or to exercise an applicable privacy right, contact:
MCS Scientific LLC